Leadership Program GovAffairs Business Awards Ambassadors

Slot Attendant

Little River Casino Resort
Job Description
DEPARTMENT:
Slot Operations 
    

STARTING WAGE:
$9.44       
                                 
STATUS:
4 Temporary



SUMMARY:  Assists and aids guest, patrons, and departments by paying out jackpots, filling hoppers, using money pouches, making minor repairs on slot machines, manning the gaming customer service booth, assist with drink service, assist Marketing with events, and maintaining general cleanliness of the gaming floor. Assists guests and patrons by being their single source of communication, information and assistance during their on-premise experience, primarily in the areas of gaming and marketing.

EMPLOYMENT QUALIFICATION:
• At least 18 years of age
• Possess money-handling skills (ability to count money and give change swiftly and accurately)

OTHER SKILLS AND ABILITIES:
• Customer service, interpersonal and teamwork skills necessary to maintain quality service delivery.
• Strong reading and math calculation skills with the ability to demonstrate skills
• Accurate and detail-oriented
• Have strong problem solving skills
• Outgoing personality and desire to please through guest service interaction with a “can do” attitude
• Ability to maintain high confidentiality
• Independently manage multiple tasks in a professional manner
• Ability to work independently with minimal supervision and cooperatively with all departments
• Ability to manage extensive amounts of paperwork
• Communicate effectively

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Processes jackpots and fills.
2. Makes change for guests for use in slot machines.
3. Utilizes hand computers to redeem slot machine tickets.
4. Uses and balances pouch.
5. Maintains knowledge of the slot machines on the gaming floor and explains machine features to the guest.
6. Assists guest in signing up for and utilizing Player’s Club Card.
7. Maintains current knowledge of Little River Casino Resort operations, programs, events, and services and have ability to communicate that information to a guest in a professional manner.
8. Provides quality customer service on a continuous basis.
9. Performs preventative maintenance on slot machines.
10. Assists in keeping the gaming floor neat and orderly.
11. Must attend mandatory trainings and meetings on an ongoing basis.
12. Must adhere to the safety rules and regulations of the Little River Casino        Resort and of the Slot Operations Department.
13. Takes responsibility for, personally and by attending marketing meetings, an understanding of the marketing programs and promotional activities that impact guests and patrons that include, but are not limited to River Credits, Sweepstakes, Food and Beverage, Entertainment, Players Club, Group Sales and Hotel.
14. Must successfully complete the LRCR AML program’s Title 31 Training and testing prior to performing job duties and continue recertification as required.

PHYSICAL DEMANDS
Must be able to hear and speak to customers. Must be able to operate computer equipment for extended periods of time.  Must be able to stand and exert fast-paced mobility for periods in excess of 4 hours.  Must be able to walk, sit, and/or stand for long periods of time.  Must be able to push, pull and grasp objects up to 250 pounds with assistance throughout a shift.  Ability to stoop, kneel, bend, twist and independently lift up to 50 pounds occasionally throughout a shift.  Must have manual dexterity necessary to manipulate computer equipment.  Must be able to perform repetitive hand and wrist motions. 
 
WORKING ENVIRONMENT
Gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke.  Extensive computer use.  Must be flexible with work schedule.  Must be willing to work any hours and/or shift, as assigned, according to business needs.  Occasional overtime required.  Occasionally must deal with angry or hostile individuals. High volume direct public contact.

DISCLAIMER AND CONDITIONS OF EMPLOYMENT
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. It shall govern Full Time, Part Time, Temporary or Permanent positions. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. A high school diploma or GED is not required for this position at the present time.  However, candidates wishing to transfer to a position which requires a high school diploma or GED must possess certification and provide verification at time of application. 

All Little River Casino Resort employees are responsible to ensure that their designated operations are in compliance with Little River Casino Resort policies and Tribal gaming regulations.

Conditions of employment with Little River Casino Resort include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing a three-month introductory period.  Candidates for this position will be required to have dependable transportation available to them without notice.
Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.


IMPORTANT:  ALL APPLICATIONS MUST BE RECEIVED BY 5PM ON 05/25/18 WITHOUT EXCEPTION.     Posted: 05/15/18   Removed: 05/25/18
 


 
Contact Information



LRCR Play



LRCR Ad


DATE: June 14, 2018
TIME: 5:30 pm - 7:30 pm
LOCATION: Spicer Group Manistee

THANK YOU TO OUR SPONSOR(S)

Family Fare
Spicer Group

Deb Rohn
Marketing Representative
Servpro

Being a Member of the Manistee Chamber and Ambassadors is a great opportunity to network and make lasting business relationships and friendships. I am privileged to work and market in beautiful Manistee and the surrounding areas.



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